In accordance with our EN ISO 9001:2008 certification, procedures and continual improvement programme we would be grateful for your kind consideration to the completion of the following questions to enable us to assess the quality of our service. On completion please e-mail your reply to firstname.lastname@example.org. Alternatively, we understand how busy most organisations can be so just a quick e-mail just outlining the level of service and performance you feel you have received from Pudsey Diamond would be greatly appreciated.
We value our customerâ€™s comments so that we can incorporate and improve our service to enable us to fulfil our commitment of quality of service to our customers. How would you rate the quality of service offered in the following areas: